Your privacy is important to KHA Architects and this policy explains our committed approach to being clear about the personal information we may collect from you, and how we will put your privacy first in reasonably and responsibly handling that information.
1.1 We may collect information from you when you use our website, contact us to enquire about or request our services, or interact with us in any other way, such as via social media (for example LinkedIn, Instagram or Twitter). We may also receive information about you from third parties with whom we have a business relationship, for example when another client makes an introduction or referral. You may send us, we may ask for, or we may be given the following information:
1.2 When you connect to our website, we may collect certain information about your computer hardware, software or mobile device. This is statistical data, logged by our server. It does not identify you as an individual but may include:
2.1 We may use your information as follows:
2.2 The statistical data we collect (as described at 1.2 above) may be used to help us develop and improve our website, for example:
2.3 We will only share your information with third parties:
3.1 By submitting information to us you agree to us storing your information.
3.2 We will take reasonable precautions to prevent the loss, misuse or alteration of the personal information you give us. However, inherent insecurity in use of the internet and associated technologies, for example email, means that we cannot guarantee the security of information sent by those means.
3.3 You accept and understand that any information you supply to us is given at your own risk and we shall not be liable for any loss of or damage to your information.
4.1 We will retain your information for as long as is reasonably necessary to provide our ongoing service to you and to be able to contact you again in future if necessary and in accordance with this policy.
5.1 You have a right to request a copy of the information we hold about you by emailing us or by writing to us at the addresses given below. We may charge an administrative fee to provide you with those details.
5.2 If you would like us to correct or update your information, or if you would like your information deleted from our records, please email or write to us at the addresses given below.
5.3 Please be aware that deleting any or all of your information may prevent us from providing our services to you.
8.1 If you have any questions about how we collect, use or share your information please email or write to us at the addresses given below.
We can be contacted by email at:
or by writing to us at:
60 High Street
Surrey KT1 4DB UK.
This policy was last updated: 15 May 2018