Privacy Policy

Your privacy is important to KHA Architects and this policy explains our committed approach to being clear about the personal information we may collect from you, and how we will put your privacy first in reasonably and responsibly handling that information.

1. Information we may collect

1.1  We may collect information from you when you use our website, contact us to enquire about or request our services, or interact with us in any other way, such as via social media (for example LinkedIn, Instagram or Twitter). We may also receive information about you from third parties with whom we have a business relationship, for example when another client makes an introduction or referral. You may send us, we may ask for, or we may be given the following information:

1.2  When you connect to our website, we may collect certain information about your computer hardware, software or mobile device. This is statistical data, logged by our server. It does not identify you as an individual but may include:

2. How we use the information

2.1  We may use your information as follows:

2.2  The statistical data we collect (as described at 1.2 above) may be used to help us develop and improve our website, for example:

2.3  We will only share your information with third parties:

3. Storage and Security of your information

3.1  By submitting information to us you agree to us storing your information.

3.2  We will take reasonable precautions to prevent the loss, misuse or alteration of the personal information you give us. However, inherent insecurity in use of the internet and associated technologies, for example email, means that we cannot guarantee the security of information sent by those means.

3.3  You accept and understand that any information you supply to us is given at your own risk and we shall not be liable for any loss of or damage to your information.

4. Retention of your information

4.1  We will retain your information for as long as is reasonably necessary to provide our ongoing service to you and to be able to contact you again in future if necessary and in accordance with this policy.

5. Your right to access, correct, update or remove your personal information

5.1  You have a right to request a copy of the information we hold about you by emailing us or by writing to us at the addresses given below. We may charge an administrative fee to provide you with those details.

5.2  If you would like us to correct or update your information, or if you would like your information deleted from our records, please email or write to us at the addresses given below.

5.3  Please be aware that deleting any or all of your information may prevent us from providing our services to you.

6. Links to other websites

6.1  Where our website contains links to other third party websites, such parties are required to have their own privacy policies governing the use of information they collect, with which you should make yourself aware if you decide to visit their websites or use their services. This privacy policy only applies to information which we collect from you and about your use of our website. If you interact with us on social media platforms, information you provide will be subject to the third party's privacy policy as well as this privacy policy.

7. Your consent

7.1  By using our website, or by otherwise enquiring about or requesting our services, you are agreeing to the collection and processing of your information in accordance with this privacy policy.

7.2  We may update this privacy policy periodically, in which case it will be republished on our website with the date of the update stated. Please revisit it occasionally.

8. Any questions

8.1  If you have any questions about how we collect, use or share your information please email or write to us at the addresses given below.

9. The data controller

9.1  The Data Controller determines why and how your personal data is collected and handled consistent with this policy. References to "we", "us" or "our" in this privacy policy are references to KHA Architects which is the Data Controller for the purpose of the Data Protection Act 1998 and, from 25th May 2018, the General Data Protection Regulation (GDPR).

10. Contact us

We can be contacted by email at:

or by writing to us at:
KHA Architects
Navigator House
60 High Street
Hampton Wick
Surrey KT1 4DB UK.

This policy was last updated: 15 May 2018